As a valued customer, we pledge most sincerely to honor at all times your
right to privacy. We promise to do this in strict accord with current
regulatory and legal standards and good business practice.
Maintaining the integrity and protecting the privacy of the information you
supply us with is a top priority with Mathern Insurance Agency. As we
provide you with competative property, casualty and health insurance now and
in the future, we will continue to demonstrate and maintain our commitment
to protect your privacy as we conduct business with you and in your behalf.
Simply stated, the policy and practice of Mathern Insurance Agency is to
keep your information strictly confidential at all times, as prescribed by
law.
Your information is protected by security measures surrounding our personnel
and technology. We gather information only relevant and necessary to
providing you with competitive insurance products and financial services.
Your insurance company may see some of your information as part of the
application and delivery process. Nothing beyond that is divulged to the
company without your permission.
It is our practice to stringently limit the release of information. Mathern
Insurance Agency shares information only when necessary to enable us to
underwrite, issue and administer products and services we provide, and when
required by law. From time to time, we may need to compile and share
information with people and entities we do business with in order to provide
you with insurance and covered services. Among those may be:
* Your insurance company underwriter
* Doctors or medical practitioners
* Firms or consultants providing precertification and medical necessity
review
* Health insurance and financial services networks and data clearinghouses
* Your bank or banks
* Audit firms who provide claims reiew and repricing services
* Networks through which you receive discounts
* Pharmacies for prescriptions drug discounts
* The Association Group of which you are a member (eg. Citizens for a Sound
Economy, et al)
Because association membership is required of all applicants, you may
occasionally receive information from the association to which you belong
about services that they or their affiliates offer, or about issues
affecting the membership. We acknowledge it may happen and have made this a
part of our privacy policy.
In all our business relationships, we require strict privacy and
confidentiality protections. Occasionally, you may need to share
information with our consulting nurses or physicians. This information is
received by us, directly from them. It doesn't go anywhere else. We are
very diligent about, keeping such information strictly confidential. In
addition, we'd like you to know, we do not release or sell information to
telemarketers, mailing houses or e-commerce Internet marketers.
Should an occasion arise, when an outside party requests us to disclose
personal non-public information, about you-for example, to solicit you for
one of their products - we would send you a notice and let you know what we
propose to do and give you an opportunity to opt out from doing it, as
provided by law. We treat all of the information with respect to former
customers in the same manner as we do for current customers.
Other than the disclosures mentioned above, Mathern Insurance Agency does
not release your nonpublic personal information to unaffiliated third
parties.
By your acceptance of our insurance and by paying your premium, you
acknowledge receipt, and acceptance, of this privacy policy.